This study analyzes the possible relationship between personality traits, in terms of Big Five (extraversion, agreeableness, responsibility, emotional stability and openness to experience), and social interactions mediated by digital platforms in different socioeconomic and cultural contexts. We considered data from a questionnaire and the experience of using a chatbot, as a mean of requesting and offering help, with students from 4 universities: University of Trento (Italy), the National University of Mongolia, the School of Economics of London (United Kingdom) and the Universidad Cat\'olica Nuestra Se\~nora de la Asunci\'on (Paraguay). The main findings confirm that personality traits may influence social interactions and active participation in groups. Therefore, they should be taken into account to enrich the recommendation of matching algorithms between people who ask for help and people who could respond not only on the basis of their knowledge and skills.
翻译:本研究分析了不同社会经济与文化背景下,人格特质(以大五人格模型中的外向性、宜人性、责任心、情绪稳定性和经验开放性为指标)与数字平台中介的社会互动之间的可能关系。我们基于问卷数据及使用聊天机器人作为请求与提供帮助媒介的经验,对来自四所大学的学生进行了研究:特伦托大学(意大利)、蒙古国立大学、伦敦经济学院(英国)以及亚松森天主教大学(巴拉圭)。主要发现证实,人格特质可能影响社会互动及群体中的积极参与。因此,在推荐匹配算法时,除知识与技能外,还应考虑人格因素,以丰富请求帮助者与潜在回应者之间的匹配策略。