The fast pace of advances in AI promises to revolutionize various aspects of knowledge work, extending its influence to daily life and professional fields alike. We advocate for a paradigm where AI is seen as a collaborative co-pilot, working under human guidance rather than as a mere tool. Drawing from relevant research and literature in the disciplines of Human-Computer Interaction and Human Factors Engineering, we highlight the criticality of maintaining human oversight in AI interactions. Reflecting on lessons from aviation, we address the dangers of over-relying on automation, such as diminished human vigilance and skill erosion. Our paper proposes a design approach that emphasizes active human engagement, control, and skill enhancement in the AI partnership, aiming to foster a harmonious, effective, and empowering human-AI relationship. We particularly call out the critical need to design AI interaction capabilities and software applications to enable and celebrate the primacy of human agency. This calls for designs for human-AI partnership that cede ultimate control and responsibility to the human user as pilot, with the AI co-pilot acting in a well-defined supporting role.
翻译:人工智能领域的飞速发展有望彻底改变知识工作的各个方面,其影响已延伸至日常生活和专业领域。我们倡导一种范式,即人工智能被视为协作式的副驾驶,在人类的指导下工作,而非单纯的工具。借鉴人机交互与人因工程学科的相关研究文献,我们强调在人工智能交互中保持人类监督的关键性。通过反思航空领域的教训,本文探讨了过度依赖自动化带来的危险,例如人类警觉性下降与技能退化。我们提出了一种设计方法,强调在人工智能伙伴关系中保持人类的积极参与、掌控力及技能提升,旨在培养和谐、高效且赋予人类力量的人机关系。我们特别强调,必须设计人工智能交互能力与软件应用,以体现并彰显人类主导地位的首要性。这就要求人机伙伴关系的设计应将最终控制权与责任赋予作为驾驶员的人类用户,而人工智能副驾驶则承担明确界定的辅助角色。