Passwords are used majorly for end-user authentication in information and communication technology (ICT) systems due to its perceived ease of use. The use for end-user authentication extends through mobile, computers and network-based products and services. But with the attendant issues relating to password hacks, leakages, and theft largely due to weak, reuse and poor password habits of end-users, the call for passwordless authentication as alternative intensifies. All the same, there are missing knowledge of whether these password-based experiences are associated with societal economic status, educational qualification of citizens, their age and gender, technological advancements, and depth of penetration. In line with the above, understanding the experience of end-users in developing economy to ascertain their password-based experience has become of interest to the researchers. This paper aims at measuring the experience of staff and students in University communities within southeastern Nigeria on password-based authentication systems. These communities have population whose age brackets are majorly within the ages of 16 and 60 years; have people with requisite educational qualifications ranging from Diploma to Doctorate degrees and constitutes good number of ICT tools consumers. The survey had 291 respondents, and collected data about age, educational qualifications, and gender from these respondents. It also collected information about their password experience in social media network, online shopping, electronic health care services, and internet banking. Our analysis using SPSS and report by means of descriptive statistics, frequency distribution, and Chi-Square tests showed that account compromise in the geographical area is not common with the respondents reporting good experience with passwords usage.

翻译：密码因其感知到的易用性，被广泛应用于信息与通信技术（ICT）系统中进行终端用户认证。其终端用户认证的使用范围延伸至移动设备、计算机以及基于网络的产品和服务。然而，由于终端用户存在密码设置薄弱、重复使用及不良使用习惯等问题，导致密码被破解、泄露和窃取等伴随性事件频发，因此，对无密码认证作为替代方案的呼声日益增强。尽管如此，我们尚不清楚这些基于密码的体验是否与社会的经济地位、公民的教育程度、年龄与性别、技术进步及渗透深度等因素相关。基于上述情况，了解发展中经济体终端用户的体验，以确定其基于密码的体验状况，已成为研究人员关注的焦点。本文旨在衡量尼日利亚东南部大学社区内教职员工和学生在基于密码的身份认证系统上的体验。这些社区中的人口年龄主要分布在16至60岁之间，拥有从专科到博士学位的合格教育背景，并且是ICT工具的重要消费群体。调查共涉及291名受访者，收集了他们的年龄、教育程度和性别数据，同时还收集了他们在社交媒体网络、在线购物、电子医疗服务和网络银行中的密码使用体验信息。我们采用SPSS进行数据分析，并通过描述性统计、频率分布和卡方检验进行报告，结果显示，在该地理区域内，账户被盗用的情况并不常见，受访者对密码的使用体验普遍良好。