This paper presents e112, a context-aware mobile emergency response application designed to strengthen communication between citizens and authorities during disasters. Building on the ubiquity of smartphones, the system provides SOS requests, incident reporting, customized alerts, evacuation guidance, and moderated community interaction, supported by a cloud-based back end and an operator dashboard for situational awareness. A user-centered design approach guided our development, ensuring clarity and usability under stressful conditions. Evaluation through usability studies and technical audits demonstrated high user satisfaction, robust performance, and accessibility. The results show that a simple, well-designed mobile application can significantly enhance emergency preparedness and response, reducing risks to human life during climate change--driven emergencies.

翻译：本文提出了e112，一种情境感知移动应急响应应用，旨在增强灾难期间市民与当局之间的通信。基于智能手机的普及，该系统提供SOS请求、事件报告、定制化警报、疏散引导和审核制社区互动，并配备基于云的后端和支持态势感知的操作员仪表板。我们采用以用户为中心的设计方法进行开发，确保在压力环境下具备清晰性和可用性。通过可用性研究和技术审计的评估表明，该系统具有高用户满意度、稳健性能和良好可访问性。结果证明，一款简洁、设计精良的移动应用能够显著提升应急准备与响应能力，在气候危机引发的突发事件中降低生命风险。