Conversational search applications offer the prospect of improved user experience in information seeking via agent support. However, it is not clear how searchers will respond to this mode of engagement, in comparison to a conventional user-driven search interface, such as those found in a standard web search engine. We describe a laboratory-based study directly comparing user behaviour for a conventional search interface (CSI) with that of an agent-mediated multiview conversational search interface (MCSI) which extends the CSI. User reaction and search outcomes of the two interfaces are compared using implicit evaluation using five analysis methods: claiming to have a better search experience in contrast to a corresponding standard search interface.

翻译：对话式搜索应用程序通过代理支持，有望改善信息检索中的用户体验。然而，与传统的用户驱动型搜索界面（如标准网络搜索引擎中的界面）相比，用户对这种交互模式如何反应尚不明确。我们描述了一项基于实验室的研究，直接比较了传统搜索界面（CSI）与一种扩展了CSI的、由代理介导的多视图对话式搜索界面（MCSI）的用户行为。通过五种分析方法的隐式评估，比较了两种界面的用户反应和搜索结果：声称相比对应的标准搜索界面拥有更好的搜索体验。