In this article, we introduce LLMediator, an experimental platform designed to enhance online dispute resolution (ODR) by utilizing capabilities of state-of-the-art large language models (LLMs) such as GPT-4. In the context of high-volume, low-intensity legal disputes, alternative dispute resolution methods such as negotiation and mediation offer accessible and cooperative solutions for laypeople. These approaches can be carried out online on ODR platforms. LLMediator aims to improve the efficacy of such processes by leveraging GPT-4 to reformulate user messages, draft mediator responses, and potentially autonomously engage in the discussions. We present and discuss several features of LLMediator and conduct initial qualitative evaluations, demonstrating the potential for LLMs to support ODR and facilitate amicable settlements. The initial proof of concept is promising and opens up avenues for further research in AI-assisted negotiation and mediation.

翻译：本文介绍了LLMediator，一个旨在利用GPT-4等最先进的大语言模型能力来增强在线争议解决（ODR）的实验性平台。针对高数量、低强度的法律纠纷，谈判和调解等替代性争议解决方法为普通民众提供了可及且合作的解决方案，这些方法可在ODR平台上在线进行。LLMediator旨在通过利用GPT-4重述用户消息、起草调解员回复，并可能自主参与讨论来提升此类流程的效率。我们介绍并讨论了LLMediator的若干功能，进行了初步的定性评估，展示了LLMs支持ODR并促进友好和解的潜力。初步概念验证结果令人振奋，为AI辅助谈判与调解领域的进一步研究开辟了道路。