Ecosystems are ubiquitous but trust within them is not guaranteed. Trust is paramount because stakeholders within an ecosystem must collaborate to achieve their objectives. With the twin transitions, digital transformation to go in parallel with green transition, accelerating the deployment of autonomous systems, trust has become even more critical to ensure that the deployed technology creates value. To address this need, we propose an ecosystem of trust approach to support deployment of technology by enabling trust among and between stakeholders, technologies and infrastructures, institutions and governance, and the artificial and natural environments in an ecosystem. The approach can help the stakeholders in the ecosystem to create, deliver, and receive value by addressing their concerns and aligning their objectives. We present an autonomous, zero emission ferry as a real world use case to demonstrate the approach from a stakeholder perspective. We argue that assurance, defined as grounds for justified confidence originated from evidence and knowledge, is a prerequisite to enable the approach. Assurance provides evidence and knowledge that are collected, analysed, and communicated in a systematic, targeted, and meaningful way. Assurance can enable the approach to help successfully deploy technology by ensuring that risk is managed, trust is shared, and value is created.
翻译:生态系统无处不在,但其内部的信任并非自然形成。信任至关重要,因为生态系统中的利益相关者必须协作才能实现目标。随着数字化转型与绿色转型双重进程的推进,自主系统部署加速,信任对于确保所部署的技术能够创造价值变得尤为关键。为此,我们提出一种"信任生态系统"方法,通过促进生态系统中利益相关者之间、技术与基础设施之间、制度与治理之间、人工环境与自然环境之间的互信,来支持技术部署。该方法能够通过解决利益相关者的关切并协调其目标,帮助其创造、交付和获取价值。我们以一艘自主零排放渡轮作为真实应用案例,从利益相关者视角展示该方法。我们认为,保障(定义为源于证据和知识的合理信服依据)是该方法实施的前提条件。保障提供以系统化、目标导向且有意义的方式收集、分析和传播的证据与知识。通过确保风险得到管控、信任得以共享、价值能够创造,保障可促进该方法成功部署技术。