Clients often partner with AI experts to develop AI applications tailored to their needs. In these partnerships, careful planning and clear communication are critical, as inaccurate or incomplete specifications can result in misaligned model characteristics, expensive reworks, and potential friction between collaborators. Unfortunately, given the complexity of requirements ranging from functionality, data, and governance, effective guidelines for collaborative specification of requirements in client-AI expert collaborations are missing. In this work, we introduce AINeedsPlanner, a workbook that AI experts and clients can use to facilitate effective interchange and clear specifications. The workbook is based on (1) an interview of 10 completed AI application project teams, which identifies and characterizes steps in AI application planning and (2) a study with 12 AI experts, which defines a taxonomy of AI experts' information needs and dimensions that affect the information needs. Finally, we demonstrate the workbook's utility with two case studies in real-world settings.
翻译:客户常与AI专家合作开发满足其需求的AI应用。在此类合作中,周密的规划和清晰的沟通至关重要,因为不准确或不完整的规格说明可能导致模型特性失准、昂贵的返工以及合作者之间的潜在摩擦。遗憾的是,鉴于需求在功能性、数据与治理等方面的复杂性,目前缺乏针对客户-AI专家协作中需求协同制定的有效指导框架。本研究提出AINeedsPlanner——一款可供AI专家与客户使用以促进高效交流与明确规格制定的工作手册。该手册基于:(1)对10个已完成AI应用项目团队的访谈,识别并刻画了AI应用规划中的关键步骤;(2)一项涉及12位AI专家的研究,构建了AI专家信息需求的分类体系及其影响因素维度。最后,我们通过两个真实场景的案例研究验证了该工作手册的实用性。