Communication skills are increasingly recognized as essential in Software Engineering, yet discussions about them remain fragmented across academic and gray literature. This fragmentation is problematic because it limits a broader understanding of how communication is valued, taught, and applied in both educational and professional settings. Through a multivocal literature review, we found strong convergence between academic and gray sources in treating communication as a core competency, while also identifying differences in emphasis, with academia focusing on conceptualization and empirical evidence and gray literature stressing practical consequences and emerging industry practices.
翻译:沟通技能在软件工程中日益被视为必不可少,然而相关讨论在学术文献与灰色文献中仍分散零碎。这种分散性存在问题,因为它限制了对沟通如何在教育和专业场景中被重视、教授和应用的更全面理解。通过一项多源文献综述,我们发现在将沟通视为核心能力方面,学术来源与灰色来源高度趋同,同时亦识别出侧重点的差异——学术界关注概念化与实证证据,而灰色文献则强调实际后果与新兴行业实践。