Although inequities for individuals in different socioeconomic situations are starting to capture widespread attention, less attention has been given to the socioeconomic inequities that saturate socioeconomic-diverse individuals' user experiences. To enable HCI practitioners to attend to such inequities and avoid unwittingly introducing them, in this paper we consider a wide body of research relevant to how an individual's socioeconomic status (SES) can affect their user experiences with technology. We synthesize this foundational research to produce a core set of 6 evidence-based SES "facets" (attribute types and value ranges) that directly relate to user experiences for individuals in different SES strata. We then harness these SES facets to produce actionable paths forward -- including a new structured method we call SocioeconomicMag -- by which HCI researchers and practitioners can bring new socioeconomic-aware practices into their everyday HCI work.
翻译:尽管不同社会经济状况个体间的不平等开始引起广泛关注,但较少研究关注渗透于社会经济多元化个体用户体验中的社会经济不平等现象。为使人机交互从业者能够关注此类不平等并避免无意中引入不平等,本文梳理了关于个体社会经济地位如何影响其技术用户体验的大量相关研究。我们综合这些基础研究,提炼出6个核心的基于证据的社会经济地位"维度"(属性类型与取值范围),这些维度直接关联不同社会经济阶层个体的用户体验。随后我们运用这些社会经济地位维度,提出包括名为SocioeconomicMag的新型结构化方法在内的可操作路径,使人机交互研究者与实践者能在日常工作中采用具有社会经济意识的新实践方法。