Natural Language Understanding (NLU) plays a crucial role in various applications, yet its performance suffers from weaknesses in handling the complexities of human languages, ranging from lexical ambiguity to high-level reasoning difficulties. Analyzing errors across diverse linguistic phenomena is crucial for NLU improvement, as it will help humans get insights to comprehensively assess models' limitations and capabilities, so optimizing models' generalization. Notably, several benchmarks contain diagnostics datasets designed for investigation and fine-grained error analysis. When highlighting the gaps in the state-of-the-art, we noted that there is no naming convention for macro and micro categories or even a standard set of linguistic phenomena that should be covered. To overcome this gap, we propose an initial hierarchy for Cross-Lingual NLU error analysis. Moreover, we propose a methodology to create an NLI hierarchical framework and applied a case study on Arabic NLU. Moreover, this paper introduces E-CONAN diagnostics dataset, a freely available dataset manually-annotated with coarse-grained and fine-grained categories based on our proposed Arabic hierarchy. E-CONAN dataset helps NLU designers better understand their models by doing error analysis and in-depth investigation. We used E-CONAN to investigate the performance of 9 pretrained language models and 5 LLMs. Results indicate that LLMs outperform pretrained models in world knowledge and commonsense reasoning macro-category, and underperform pretrained models in syntactic macro-category. Moreover, the hardest phenomena for all models is Reasoning, and the easiest phenomena for all pretrained models is Syntactic, and the easiest for LLMs is Lexico-Syntactic.

翻译：暂无翻译