Dialogue segmentation is a crucial task for dialogue systems allowing a better understanding of conversational texts. Despite recent progress in unsupervised dialogue segmentation methods, their performances are limited by the lack of explicit supervised signals for training. Furthermore, the precise definition of segmentation points in conversations still remains as a challenging problem, increasing the difficulty of collecting manual annotations. In this paper, we provide a feasible definition of dialogue segmentation points with the help of document-grounded dialogues and release a large-scale supervised dataset called SuperDialseg, containing 9K dialogues based on two prevalent document-grounded dialogue corpora, and also inherit their useful dialogue-related annotations. Moreover, we propose two models to exploit the dialogue characteristics, achieving state-of-the-art performance on SuperDialseg and showing good generalization ability on the out-of-domain datasets. Additionally, we provide a benchmark including 20 models across four categories for the dialogue segmentation task with several proper evaluation metrics. Based on the analysis of the empirical studies, we also provide some insights for the task of dialogue segmentation. We believe our work is an important step forward in the field of dialogue segmentation.

翻译：暂无翻译