COVID-19 pandemic has irreversibly changed the attitude towards office presence. While previously remote workers were met with skepticism and distrust, today the same applies to companies prohibiting remote working. Albeit many workspaces are half empty. In this paper, we offer insights into the role of the office, corporate policies and actions regarding remote work in eight companies: Ericsson, Knowit, SpareBank 1 Utvikling, Spotify, Storebrand, Telenor, Company-X, Company-Y, and their sites in Sweden, Norway and the UK. Our findings are twofold. First, we found that companies indeed struggle with office presence and a large share of corporate space (35-67%) is underutilized. Second, we found that the main motivator for office presence is Connection and community, followed by Material offerings, Preference and Duty. Finally, we summarize actionable advice to promote onsite work, which is likely to help many other companies to rejuvenate life in their offices.
翻译:COVID-19 疫情不可逆地改变了人们对办公室出勤的态度。此前,远程工作者常遭质疑与不信任,如今,禁止远程办公的公司同样面临类似困境。尽管许多办公空间半空无人,本研究通过对爱立信(Ericsson)、诺基亚(Knowit)、SpareBank 1 Utvikling、声田(Spotify)、斯托福银行(Storebrand)、挪威电信(Telenor)、公司X(Company-X)及公司Y(Company-Y)八家公司及其位于瑞典、挪威和英国的办公地点进行调研,揭示办公室的角色、企业远程办公政策与举措。研究得出双方面结论:其一,企业普遍面临办公室出勤困境,35-67% 的办公空间未被充分利用;其二,激发员工到岗的主要动因依次为:联系与社群感、物质供给、偏好及责任。最后,我们总结了促进现场办公的可操作性建议,有望助力众多企业重振办公空间活力。