With the widespread application of artificial intelligence(AI), the explainable AI (XAI) field has undergone a notable resurgence. In this background, the importance of user experience in XAI has become increasingly prominent. Simultaneously, the user interface (UI) serves as a crucial link between XAI and users. However, despite the existence of UI design principles for XAI, there is a lack of prioritization based on their significance. This will lead practitioners to have a vague understanding of different design principles, making it difficult to allocate design space reasonably and emphasize design focal points. This paper aims to prioritize four design principles, providing clear guidance for UI design in XAI. Initially, we conducted a lightweight summary to derive five user experience standards for non-expert users in XAI. Subsequently, we developed four corresponding webpage prototypes for the four design principles. Nineteen participants then interacted with these prototypes, providing ratings based on five user experience standards, and We calculated the weights of the design principles. Our findings indicate that, for non-expert users, "sensitivity" is the optimal UI design principle (weight = 0.3296), followed by "flexibility" (weight = 0.3014). Finally, we engage in further discussion and summarization of our research results, and present future works and limitations.
翻译:随着人工智能(AI)的广泛应用,可解释人工智能(XAI)领域经历了显著复兴。在此背景下,XAI中用户体验的重要性日益凸显。同时,用户界面(UI)作为XAI与用户之间的关键纽带。然而,尽管针对XAI存在UI设计原则,但缺乏基于其重要性的优先级排序。这将导致从业者对不同设计原则的理解模糊,难以合理分配设计空间并突出设计重点。本文旨在对四项设计原则进行优先级排序,为XAI中的UI设计提供清晰指导。首先,我们通过轻量级总结,为XAI中的非专家用户推导出五项用户体验标准。随后,我们针对四项设计原则开发了四个相应的网页原型。接着,十九名参与者与这些原型进行交互,并根据五项用户体验标准进行评分,由此计算各设计原则的权重。研究结果表明,对于非专家用户而言,“敏感性”是最优的UI设计原则(权重=0.3296),其次是“灵活性”(权重=0.3014)。最后,我们对研究成果进行了进一步讨论与总结,并提出了未来工作方向与局限性。