Chat Generative Pre-trained Transformer (ChatGPT) has gained significant interest and attention since its launch in November 2022. It has shown impressive performance in various domains, including passing exams and creative writing. However, challenges and concerns related to biases and trust persist. In this work, we present a comprehensive review of over 100 Scopus-indexed publications on ChatGPT, aiming to provide a taxonomy of ChatGPT research and explore its applications. We critically analyze the existing literature, identifying common approaches employed in the studies. Additionally, we investigate diverse application areas where ChatGPT has found utility, such as healthcare, marketing and financial services, software engineering, academic and scientific writing, research and education, environmental science, and natural language processing. Through examining these applications, we gain valuable insights into the potential of ChatGPT in addressing real-world challenges. We also discuss crucial issues related to ChatGPT, including biases and trustworthiness, emphasizing the need for further research and development in these areas. Furthermore, we identify potential future directions for ChatGPT research, proposing solutions to current challenges and speculating on expected advancements. By fully leveraging the capabilities of ChatGPT, we can unlock its potential across various domains, leading to advancements in conversational AI and transformative impacts in society.

翻译：自2022年11月发布以来，生成式预训练变换器ChatGPT引发了广泛关注与兴趣。它在多个领域展现出卓越性能，包括通过考试与创意写作。然而，与偏见和可信度相关的挑战与担忧依然存在。本文对超过100篇Scopus索引的ChatGPT相关出版物进行了全面综述，旨在构建ChatGPT研究的分类体系并探索其应用。我们批判性分析现有文献，识别研究中采用的通用方法。此外，我们调查了ChatGPT已发挥效用的多样化应用领域，例如医疗健康、市场营销与金融服务、软件工程、学术与科学写作、科研与教育、环境科学以及自然语言处理。通过审视这些应用，我们深入洞察ChatGPT应对现实挑战的潜力。同时，我们讨论了ChatGPT的关键议题，包括偏见与可信度，强调在这些领域开展进一步研究与开发的必要性。进一步地，我们识别出ChatGPT研究的潜在未来方向，提出针对当前挑战的解决方案，并展望预期中的进展。通过充分挖掘ChatGPT的能力，我们可在多个领域释放其潜力，推动对话式人工智能的进步并产生变革性的社会影响。