Nowadays, people heavily rely on the Internet for various activities, such as e-commerce (e.g., online shopping) and online banking. While online transactions are practical, they also provide scammers with a new way to exploit unsuspecting individuals. This study and investigation utilized data from ChaladOhn, a website designed and developed by academics and policemen. The data covered the period from February 2022 to January 2023. After analyzing and investigating, the results reveal that the total losses amounted to over 3,100 million Thai Baht, with each case incurring losses of less than 10 million. Furthermore, the investigation discovered the involvement of the top two banks in the market, KB*** and BB*, in the fraud. These banks accounted for: 1) 28.2% and 16.0% of the total number of scam accounts, 2) 25.6% and 20.5% of the total transactions, and 3) 35.7% and 14.9% of the total losses from the victims as recorded in the database, respectively. Considering the anticipated deterioration of this issue, it is crucial to inform regulators and relevant organizations about the investigation's findings. This will enable the development, suggestion, and implementation of an efficient solution to address the rapidly increasing number of online scam cases.

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