Therapy and life-coaching apps have been rapidly growing in number, flavors, and popularity. However, their users routinely share highly sensitive and personal information, such as traumas, fantasies, desires, relationship difficulties, and other mental health concerns. This prompts the need for an empirical analysis of privacy practices in this ecosystem, and particularly the alignment between these apps' privacy policies and their actual behavior. In this paper, we present a comprehensive analysis of 25 popular Android mental health and life-coaching apps, combining static analysis, dynamic network capture, and LLM-assisted privacy policy extraction validated against manual annotation. Our findings highlight serious concerns and substantial transparency gaps. First, every app embeds at least one tracker SDK that its privacy policy does not name, and 68% of apps fail to disclose at least half of the trackers detected in their APKs; Talkie alone embeds 20 while naming none. Second, we identify 16 permission-policy contradictions across 13 apps, i.e., a dangerous permission is declared in the manifest but omitted from the policy, including 6 apps that request camera or microphone access without disclosing photo, video, or audio collection. Third, 48% of apps disclose third-party AI processing (e.g., via OpenAI, Anthropic, Groq), with one app sending journal entries to all three simultaneously, while 7 apps use only generic language that leaves recipients unidentified. Taken together, our findings demonstrate that current disclosure practices fall short of the transparency required for meaningful informed consent. We argue for a significantly updated regulatory framework governing therapy apps in the spirit of the professional and ethical standards that bind licensed human therapists.
翻译:治疗与生活指导类应用的数量、种类及受欢迎程度迅速增长。然而,用户在这些应用中频繁分享高度敏感的个人信息,如创伤经历、幻想、欲望、人际困扰及其他心理健康问题。这促使我们有必要对该生态系统的隐私实践进行实证分析,尤其需关注这些应用的隐私政策与其实际行为之间的一致性。本文对25款热门的安卓心理健康及生活指导应用进行了全面分析,结合静态分析、动态网络捕获及经人工标注验证的LLM辅助隐私政策提取方法。我们的研究结果揭示了严重隐患与显著透明度差距。首先,每款应用均嵌入了至少一个其隐私政策未明确提及的跟踪SDK,68%的应用未能披露其APK中检测到的至少半数跟踪器;仅Talkie一款应用就嵌入了20个跟踪器,却未披露任何提及。其次,我们在13款应用中发现了16项权限与政策矛盾之处,即清单中声明了危险权限,但政策中却未提及,其中6款应用在未披露照片、视频或音频收集的情况下请求摄像头或麦克风访问权限。第三,48%的应用披露了第三方AI处理(例如通过OpenAI、Anthropic、Groq),其中一款应用将日志条目同时发送给上述三者,而7款应用仅使用泛化语言导致接收方身份不明。综合来看,我们的研究结果表明,当前披露实践远未达到实现有意义知情同意所需的透明度。我们主张应参照约束持证人类治疗师的专业与伦理标准,制定大幅更新的监管框架来规范治疗类应用。