As the use of interactive AI systems becomes increasingly prevalent in our daily lives, it is crucial to understand how individuals feel when interacting with such systems. In this work, we investigate the comfort level of individuals when interacting with intent-predicting AI systems and identify the factors of influence. We introduce a study protocol to analyze human comfortability when interacting with intent-predicting AI systems and execute the study with over a dozen participants. The study findings suggest that users are comfortable with AI systems if they have control and their privacy is not affected. Additionally, the study found that users could differentiate between AI and human responses, but this did not significantly affect their comfort levels. This research paper's significance lies in its contribution to the growing body of literature on interactive AI systems, and it emphasizes the need to consider user perceptions in the development and deployment.
翻译:随着交互式人工智能系统在我们的日常生活中日益普及,理解个体与这类系统互动时的感受至关重要。本研究探讨了人们与意图预测型人工智能系统互动时的舒适程度,并识别了影响因素。我们引入了一项研究方案,以分析人类与意图预测型人工智能系统互动时的舒适度,并针对十余名参与者开展了实验。研究结果表明,若用户能保持对系统的控制权且隐私不受影响,则对人工智能系统持舒适态度。此外,研究发现用户能够区分人工智能与人类的回应,但这并未显著影响其舒适度水平。本研究的意义在于为日益增长的交互式人工智能系统文献体系做出贡献,并强调在系统开发与部署过程中亟需重视用户感知。