Unpleasant social interactions on the road can negatively affect driving safety. Could voice assistants reduce social discomfort in a car? We recorded nine families going on drives and performed interaction analysis on this data. We define three strategies to address social discomfort: contextual mediation, social mediation, and social support. We discuss impacts for engineering and design, and explore the limitations of current large language models in addressing social discomfort on the road.

翻译：道路上的不愉快社交互动可能对驾驶安全产生负面影响。语音助手能否减少车内的社交不适？我们对九个家庭的自驾行程进行记录，并对这些数据开展了交互分析。我们定义了应对社交不适的三种策略：情境调解、社交调解和社交支持。我们探讨了对工程和设计的影响，并分析了当前大语言模型在应对道路上社交不适方面的局限性。