Tools for fighting cyber-criminal activities using new technologies are promoted and deployed every day. However, too often, they are unnecessarily complex and hard to use, requiring deep domain and technical knowledge. These characteristics often limit the engagement of law enforcement and end-users in these technologies that, despite their potential, remain misunderstood. For this reason, in this study, we describe our experience in combining learning and training methods and the potential benefits of gamification to enhance technology transfer and increase adult learning. In fact, in this case, participants are experienced practitioners in professions/industries that are exposed to terrorism financing (such as Law Enforcement Officers, Financial Investigation Officers, private investigators, etc.) We define training activities on different levels for increasing the exchange of information about new trends and criminal modus operandi among and within law enforcement agencies, intensifying cross-border cooperation and supporting efforts to combat and prevent terrorism funding activities. On the other hand, a game (hackathon) is designed to address realistic challenges related to the dark net, crypto assets, new payment systems and dark web marketplaces that could be used for terrorist activities. The entire methodology was evaluated using quizzes, contest results, and engagement metrics. In particular, training events show about 60% of participants complete the 11-week training course, while the Hackathon results, gathered in two pilot studies (Madrid and The Hague), show increasing expertise among the participants (progression in the achieved points on average). At the same time, more than 70% of participants positively evaluate the use of the gamification approach, and more than 85% of them consider the implemented Use Cases suitable for their investigations.
翻译:打击网络犯罪活动的新技术工具日益得到推广和部署。然而,这些工具往往过于复杂且难以使用,需要深厚的领域知识和技术背景。这种特性常常限制了执法人员和终端用户对这些技术的参与度,使其虽然具有潜力却仍未被充分理解。为此,本研究介绍了我们结合学习与培训方法的实践经验,以及游戏化在促进技术转移和提升成人学习方面的潜在优势。事实上,本案例的参与者均为暴露于恐怖融资风险领域的资深从业者(如执法人员、金融调查官员、私家侦探等)。我们设计了分层培训活动,旨在加强执法机构内部及跨机构间关于新型犯罪趋势和作案手法的信息交流,深化跨境合作,并支持打击和预防恐怖融资活动的努力。另一方面,我们设计了一款游戏(黑客松),聚焦于可能被用于恐怖活动的暗网、加密资产、新型支付系统和暗网市场等真实挑战。整个方法论通过测验、竞赛成绩和参与度指标进行评估。具体而言,培训活动中约60%的参与者完成了为期11周的培训课程;而在马德里和海牙两地开展的试点研究中,黑客松结果显示参与者专业能力持续提升(平均得分逐步增长)。同时,超过70%的参与者对游戏化方法给予正面评价,超过85%的参与者认为所实施的用例适用于其调查工作。