Traditional approaches to human-robot interaction design typically examine robot behaviors in controlled environments and narrow tasks. These methods are impractical for designing robots that interact with diverse user groups in complex human environments. Drawing from the field of theater, we present the construct of scenes -- individual environments consisting of specific people, objects, spatial arrangements, and social norms -- and tangible scenography, as a holistic design approach for human-robot interactions. We created a design tool, Tangible Scenography Kit (TaSK), with physical props to aid in design brainstorming. We conducted design sessions with eight professional designers to generate exploratory designs. Designers used tangible scenography and TaSK components to create multiple scenes with specific interaction goals, characterize each scene's social environment, and design scene-specific robot behaviors. From these sessions, we found that this method can encourage designers to think beyond a robot's narrow capabilities and consider how they can facilitate complex social interactions.
翻译:传统的人机交互设计方法通常在受控环境和狭窄任务中考察机器人行为。这些方法对于设计在复杂人类环境中与多样化用户群体交互的机器人而言并不实用。借鉴戏剧领域的概念,我们提出了场景构建——由特定人群、物体、空间布局和社会规范构成的独立环境——以及实体场景设计,作为人机交互的整体设计方法。我们开发了名为实体场景设计工具包(TaSK)的设计工具,配备实体道具以辅助设计头脑风暴。我们与八位专业设计师开展设计研讨会以生成探索性设计方案。设计师运用实体场景设计和TaSK组件创建了多个具有特定交互目标的场景,刻画了每个场景的社会环境特征,并设计了针对具体场景的机器人行为。通过这些研讨会,我们发现该方法能够促使设计师超越机器人有限的功能范畴,思考如何促进复杂的社会交互。