The vision of AI collaborators has long been a staple of stories and science fiction, where artificial agents understand nuances of collaboration and human communication. They assist their human partners and teams and have special talents. Government advisory groups and leaders in AI have advocated for years that AIs should be human compatible and effective collaborators. Nonetheless, robust AIs that collaborate like talented people remain out of reach. The simpler dream of effective information tools that augment human intelligence (IA) has its roots in the 1960s and arguably helped drive an information technology revolution. With the vast increase in hybrid and remote work since the COVID pandemic, the benefits and requirements for better coordination, collaboration, and communication are in focus for the workplace. Many factors (such as the costs of homes near work) are impeding a return to in-person work at the office. If we need better tools, how artificially intelligent (AI) should our tools be? This position paper reviews the arc of technology and calls for human-machine teaming. It draws on psychology and social sciences for an analysis of what effective and robust collaboration requires. It is the context for a second paper (Stefik & Price, 2023) that argues that current mainstream AI cannot produce robust, intelligent, and human-compatible collaborators. Rather, a radical shift in technology and methodology is required.
翻译:人工智能协作愿景长期以来一直是故事和科幻作品的核心主题,其中智能体能够理解协作与人类沟通的微妙之处。它们辅助人类伙伴和团队,并拥有特殊才能。多年来,政府咨询机构和人工智能领域的领袖一直倡导人工智能应成为与人类兼容且高效的协作者。然而,像有才能的人类那样协作的强健人工智能仍然遥不可及。关于增强人类智能的有效信息工具(IA)这一更简单的梦想,其根源可追溯至20世纪60年代,并且可以说推动了信息技术革命。自新冠疫情以来,混合办公和远程工作模式的激增,使工作场所对更好的协调、协作和沟通的需求与益处愈发凸显。许多因素(如靠近工作地点的住房成本)阻碍了人们重返办公室工作。如果我们需要更好的工具,那么这些工具的智能化程度应达到何种水平?本文立场文件回顾了技术发展轨迹,并呼吁人机协作。它借鉴心理学和社会科学,分析了有效且强健的协作所需的条件。本文为第二篇论文(Stefik & Price, 2023)奠定了背景基础,该论文认为当前主流人工智能无法产生强健、智能且与人类兼容的协作者,而需要在技术和方法论上进行根本性转变。