Airbnb, a two-sided online marketplace connecting guests and hosts, offers a diverse and unique inventory of accommodations, experiences, and services. Search filters play an important role in helping guests navigate this variety by refining search results to align with their needs. Yet, while search filters are designed to facilitate conversions in online marketplaces, their direct impact on driving conversions remains underexplored in the existing literature. This paper bridges this gap by presenting a novel application of machine learning techniques to recommend search filters aimed at improving booking conversions. We introduce a modeling framework that directly targets lower-funnel conversions (bookings) by recommending intermediate tools, i.e. search filters. Leveraging the framework, we designed and built the filter recommendation system at Airbnb from the ground up, addressing challenges like cold start and stringent serving requirements. The filter recommendation system we developed has been successfully deployed at Airbnb, powering multiple user interfaces and driving incremental booking conversion lifts, as validated through online A/B testing. An ablation study further validates the effectiveness of our approach and key design choices. By focusing on conversion-oriented filter recommendations, our work ensures that search filters serve their ultimate purpose at Airbnb - helping guests find and book their ideal accommodations.
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Airbnb https://zh.airbnb.com/?af=83334047 成立于 2008 年 8 月,总部位于加利福尼亚州旧金山市。Airbnb 是一个值得信赖的社区型市场,在这里人们可以通过网站、手机或平板电脑发布、发掘和预订世界各地的独特房源。无论是想在公寓里住一个晚上,或在城堡里呆一个星期,又或在别墅住上一个月,都能以任何价位享受到 Airbnb 在全球 191 个国家的 34,000 多个城市为你带来的独一无二的住宿体验。