Automated recruitment tools are proliferating. While having the promise of improving efficiency, various risks, including bias, challenges the potential of these tools. An in-depth understanding of the perceived risk factors and needs from the perspective of both recruiters and job seekers is needed. We address this through an interview study in the high-tech industry to compare and contrast the concerns of these two roles. We found that the importance of clarifying position requirements and assessing candidates as "whole individuals" are commonly discussed by both recruiters and job seekers. In contrast, while recruiters tended to be more aware of cognitive bias and desired more tool support during interviews, job seekers voiced more desire towards a healthy candidate-company relationship. Additionally, both roles considered the uncertainty of the current technology capability and reduced human contact as concerns for using automated tools. Based on these results, we provided design implications for automated recruitment tools and related decision-support technologies.

翻译：自动化招聘工具正在迅速普及。尽管这些工具有望提升效率，但偏见等各类风险也对其潜力构成挑战。我们需要从招聘者和求职者双方的角度，深入理解他们所感知到的风险因素与需求。为此，我们在高科技行业开展了一项访谈研究，以比较并对照这两种角色的关切。研究发现，招聘者和求职者都普遍讨论明确职位要求、将候选人作为"完整个体"进行评估的重要性。相比之下，招聘者更倾向于关注认知偏见，并希望在面试过程中获得更多工具支持；而求职者则更渴望建立健康的候选人-企业关系。此外，双方均认为当前技术能力的不确定性以及人际接触的减少，是使用自动化工具时的主要顾虑。基于这些发现，我们为自动化招聘工具及相关决策支持技术提供了设计启示。