Digitalization is leading us towards a future where people, processes, data and things are not only interacting with each other, but might start forming societies on their own. In these dynamic systems enhanced by artificial intelligence, trust management on the level of human-to-machine as well as machine-to-machine interaction becomes an essential ingredient in supervising safe and secure progress of our digitalized future. This tutorial paper discusses the essential elements of trust management in complex digital ecosystems, guiding the reader through the definitions and core concepts of trust management. Furthermore, it explains how trust-building can be leveraged to support people in safe interaction with other (possibly autonomous) digital agents, as trust governance may allow the ecosystem to trigger an auto-immune response towards untrusted digital agents, protecting human safety.
翻译:数字化正在引领我们走向一个未来,其中人员、流程、数据及事物不仅相互交互,还可能开始形成各自的社会。在这些由人工智能增强的动态系统中,人机交互以及机器间交互层面的信任管理,成为监督我们数字化未来安全与可靠进展的关键要素。本篇教程论文讨论了复杂数字生态系统中信任管理的基本要素,引导读者理解信任管理的定义与核心概念。此外,本文阐述了如何利用信任构建来支持人们与其他(可能是自主的)数字代理进行安全交互,因为信任治理可能允许生态系统对不信任的数字代理触发一种类似自身免疫的响应,从而保护人类安全。