Negotiation is a crucial ability in human communication. Recently, there has been a resurgent research interest in negotiation dialogue systems, whose goal is to create intelligent agents that can assist people in resolving conflicts or reaching agreements. Although there have been many explorations into negotiation dialogue systems, a systematic review of this task has not been performed to date. We aim to fill this gap by investigating recent studies in the field of negotiation dialogue systems, and covering benchmarks, evaluations and methodologies within the literature. We also discuss potential future directions, including multi-modal, multi-party and cross-cultural negotiation scenarios. Our goal is to provide the community with a systematic overview of negotiation dialogue systems and to inspire future research.

翻译：谈判是人类沟通中的关键能力。近年来，谈判对话系统的研究兴趣再次兴起，其目标是创建能够帮助人们解决冲突或达成协议的智能体。尽管谈判对话系统已有诸多探索，但目前尚未对该任务进行系统性综述。我们旨在通过研究谈判对话系统领域的最新成果填补这一空白，涵盖文献中的基准测试、评估方法与技术路径。同时，我们讨论了潜在未来方向，包括多模态、多方及跨文化谈判场景。我们的目标是为社区提供谈判对话系统的系统性概述，并启发未来研究。