Our work is at the crossroads of two categories of technologies. On the one hand, omnichannel digit services, to address the needs of users in the most seamless way. On the other hand, low code approaches, to build simply even complex software applications. In this twofold context, we propose DSUL (Digital Service Universal Language). It allows to build omnichannel services with minimal work from their designers. We describe precisely how DSUL operates, and its innovation in regard to the state of the art. We also consider the various methods to evaluate this framework.

翻译：我们的工作处于两类技术的交汇点:一方面,全网数字服务,以最顺畅的方式满足用户的需要;另一方面,低码方法,建立简单的复杂软件应用程序;在这种双重背景下,我们提议DSUL(通用语言数字服务),以设计师的微薄工作来建立全网服务;我们确切地描述DSUL的运作方式及其在最新技术方面的创新。我们还考虑了评估这一框架的各种方法。