Reward learning typically assumes the human's input covers everything that matters for the task. In practice, humans can only attend to so much at once, so their teaching naturally captures some features---or aspects of the task---better than others. Prior work has shown how the robot can identify which features were poorly supervised directly from its teaching data. But the current solution is to ask the human to try again, putting the burden on someone who already struggled to convey those features. We propose shifting this burden to the robot. Our key insight is that the same information that tells the robot what it doesn't know can help it ask better questions. Preference queries offer a low-effort channel for resolving this uncertainty, but only if the robot knows where to direct them and the human knows what to attend to when answering. We act on this insight in two ways: we build an informed prior that targets preference queries at the features that need resolving, and we accompany each query with an explanation that focuses the human's attention on exactly those features. In simulation, the informed prior beats the standard active preference learning baseline by up to $30.8\%$ in the low-query regime, where reducing human effort matters most. In a user study, the informed prior and explanations each significantly improve reward recovery and amplify each other.

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