Previous work has found a lack of research in HCI on religion, partly driven by misunderstandings of values and practices between religious and technical communities. To bridge this divide in an empirically rigorous way, we conducted an interview study with 48 religious people and/or experts from 11 faiths, and we document how religious people experience, understand, and imagine technologies. We show that religious stakeholders find non-neutral secular embeddings in technologies and the firms and people that design them, and how these manifest in unintended harms for religious and nonreligious users. Our findings reveal how users navigate technoreligious practices with religiously informed mental models and what they desire from technologies. Informed by this, we distill six design values -- wonder, humility, space, embodiedness, community, and eternity -- to guide technologists in considering and leveraging religion as an additional, valid sociocultural resource when designing for a holistic user. We further spell out directions for future research.
翻译:先前研究发现人机交互领域对宗教的研究较为缺乏,部分原因在于宗教与技术社群之间对价值观和实践的误解。为以实证严谨的方式弥合这一鸿沟,我们对来自11种信仰的48名宗教人士和/或专家进行了访谈研究,并记录了宗教人士如何体验、理解与设想技术。我们揭示了宗教利益相关者如何在技术及其设计者(包括公司和个人)中发现非中立的世俗嵌入,以及这些嵌入如何对宗教与非宗教用户造成非预期的损害。研究发现展示了用户如何基于宗教启发的心理模型处理技术宗教实践,以及他们对技术的期望。基于此,我们提炼出六项设计价值观——惊奇、谦逊、空间、具身性、社群与永恒——以引导技术专家在设计整体性用户时将宗教视为一种额外且有效的社会文化资源。我们进一步阐明了未来研究的方向。