The online privacy and security of the disabled community is a complex field that has implications for every user who navigates web services. While many disciplines have separately researched the disabled population and their online privacy and security concerns, the overlap between the two is very high but under-researched. Moreover, a complex relationship exists between the disabled population and web services where the interaction depends on several web service developmental factors, including usability and accessibility. To this aid, we explored this intersection of privacy and security of web services as perceived by the disabled community through previous studies by conducting a detailed systematic literature review and analysis of 63 articles. Our findings encompassed several topics, including how the disabled population navigates around authentication interfaces, online privacy concerns, universal design practices, and how security methods such as CAPTCHAs can be improved to become more accessible and usable for people of all needs and abilities. We further discuss the gap in the current research, including solutions such as the universal implementation of inclusive privacy and security tools and protocols.
翻译:残障群体的在线隐私与安全是一个涉及所有网络服务使用者的复杂领域。尽管多个学科已分别对残障人群及其在线隐私安全问题展开研究,但二者高度重合却未得到充分探索。此外,残障群体与网络服务之间存在复杂的互动关系,这种交互取决于包括可用性与可访问性在内的多维度开发因素。为此,我们通过系统性文献综述方法,对63篇现有研究进行深度分析,探究残障群体对网络服务隐私与安全问题的认知。研究发现涵盖多个主题:残障人群如何绕过认证界面、在线隐私关切、通用设计实践,以及如何改进验证码等安全方法以提升其面向不同需求与能力群体的可访问性与可用性。本文进一步指出当前研究存在的空白,并提出诸如推行包容性隐私安全工具与协议的通用化实施方案等解决路径。