Navigating large and complex indoor environments, such as universities, airports, and hospitals, can be cognitively demanding and requires attention and effort. While mobile applications provide convenient navigation support, they occupy the user's hands and visual attention, limiting natural interaction. In this paper, we explore conversation hand-off as a method for multi-device indoor navigation, where a Conversational Agent (CA) transitions seamlessly from a stationary social robot to a wearable device. We evaluated robot-only, wearable-only, and robot-to-wearable hand-off in a university campus setting using a within-subjects design with N=24 participants. We find that conversation hand-off is experienced as engaging, even though no performance benefits were observed, and most preferred using the wearable-only system. Our findings suggest that the design of such re-embodied assistants should maintain a shared voice and state across embodiments. We demonstrate how conversational hand-offs can bridge cognitive and physical transitions, enriching human interaction with embodied AI.
翻译:在诸如大学、机场和医院等大型复杂室内环境中导航,对认知能力要求较高,需要持续的注意力和精力投入。尽管移动应用程序提供了便捷的导航支持,但它们会占用用户的手部和视觉注意力,限制了自然的交互。本文探讨了将对话交接作为一种多设备室内导航方法,其中对话代理(CA)能够从固定的社交机器人无缝过渡到可穿戴设备。我们在大学校园环境中,采用被试内设计(N=24名参与者),评估了仅机器人、仅可穿戴设备以及机器人到可穿戴设备交接三种模式。研究发现,尽管未观察到性能提升,但对话交接被体验为具有吸引力,且大多数参与者更倾向于使用仅可穿戴系统。我们的研究结果表明,此类再具身化助手的设计应在不同具身形态间保持共享的语音和状态。我们展示了对话交接如何能够桥接认知与物理过渡,从而丰富人类与具身化人工智能的交互。