In enterprise organizations, data-driven decision making processes include the use of business intelligence dashboards and collaborative deliberation on communication platforms such as Slack or Teams. However, apart from those in data analyst roles, there is shallow engagement with dashboard content due to insufficient guidance, context, or access. Through a co-design study with nine enterprise professionals who use dashboard content to communicate with their colleagues, we identified design requirements for sharing selections from dashboards as interactive snapshots on collaboration platforms. We then developed Philo, an interactive demonstration environment centered around the template-based retargeting of dashboard content. Using Philo as a design probe, we interviewed our co-design participants and six additional data professionals, ultimately arriving at a set of design guidelines for fostering conversations around data in enterprise settings.
翻译:在企业组织中,数据驱动决策过程包括使用商业智能仪表板以及在Slack或Teams等通信平台上进行协作研讨。然而,除数据分析师角色外,由于缺乏充分指导、上下文或访问权限,其他人员对仪表板内容的参与度较浅。通过与九位使用仪表板内容与同事沟通的企业专业人员开展协同设计研究,我们确定了在协作平台上将仪表板选区内容以交互式快照形式共享的设计需求。随后我们开发了Philo——一个围绕基于模板的仪表板内容重定向技术的交互式演示环境。以Philo为设计探针,我们访谈了协同设计参与者及六位额外数据专业人员,最终得出一套在企业环境中促进数据对话的设计准则。