Online harassment is a major societal challenge that impacts multiple communities. Some members of community, like female journalists and activists, bear significantly higher impacts since their profession requires easy accessibility, transparency about their identity, and involves highlighting stories of injustice. Through a multi-phased qualitative research study involving a focus group and interviews with 27 female journalists and activists, we mapped the journey of a target who goes through harassment. We introduce PMCR framework, as a way to focus on needs for Prevention, Monitoring, Crisis and Recovery. We focused on Crisis and Recovery, and designed a tool to satisfy a target's needs related to documenting evidence of harassment during the crisis and creating reports that could be shared with support networks for recovery. Finally, we discuss users' feedback to this tool, highlighting needs for targets as they face the burden and offer recommendations to future designers and scholars on how to develop tools that can help targets manage their harassment.

翻译：网络骚扰是一项影响多个群体的重大社会挑战。其中，女性记者和活动家等群体遭受的影响尤为严重，因为其职业要求易于接触、身份透明，且常需揭露不公正事件。通过一项包含焦点小组和对27名女性记者与活动家进行访谈的多阶段定性研究，我们绘制了骚扰目标个体的经历路径图。我们提出了PMCR框架，聚焦于预防、监测、危机与恢复的需求。聚焦危机与恢复环节，我们设计了一款工具，用于满足目标个体在危机期间记录骚扰证据、并生成可分享给支持网络以促进恢复的报告的需求。最后，我们讨论了用户对该工具的反馈，强调了目标个体面对负担时的需求，并为未来设计者和学者开发帮助目标个体管理骚扰的工具提供了建议。