Over the last three decades, user experience (UX) practice can be divided into three stages in terms of technology platform, user needs, design philosophy, ecosystem, scope, focus, and methodology of UX practice. UX practice is moving towards the intelligence era. Still, the existing UX paradigm mainly aims at non-intelligent systems and lacks a systematic approach to address UX for designing and developing human-centered AI products and systems. The intelligence era has put forward new demands on the UX paradigm. This paper proposes a "UX 3.0" paradigm framework and the corresponding UX methodology for UX practice in the intelligence era. The "UX 3.0" paradigm framework includes four categories of emerging experiences in the intelligence era: ecosystem-based experience, innovation-enabled experience, AI-enabled experience, and human-AI interaction-based experience, each compelling us to enhance current UX practice in terms of design philosophy, scope, focus, and methodology. We believe that the "UX 3.0" paradigm helps enhance existing UX practice and provides methodological support for the research and applications of UX in developing human-centered AI systems. Finally, this paper looks forward to future work implementing the "UX 3.0" paradigm.

翻译：在过去三十年中，用户体验（UX）实践可根据技术平台、用户需求、设计理念、生态系统、范围、重点和方法论划分为三个阶段。用户体验实践正迈向智能时代，然而现有用户体验范式主要针对非智能系统，缺乏系统化的方法来解决以人为中心的人工智能产品与系统设计开发中的用户体验问题。智能时代对用户体验范式提出了新要求。本文提出适用于智能时代用户体验实践的“UX3.0”范式框架及其对应方法论。该框架包含智能时代四类新兴体验：基于生态系统的体验、创新驱动的体验、人工智能赋能的体验以及人机交互体验，每类体验都促使我们在设计理念、范围、重点和方法论层面完善现有用户体验实践。我们相信，“UX3.0”范式有助于增强现有用户体验实践，并为以人为中心的人工智能系统开发中的用户体验研究与应用提供方法论支持。最后，本文展望了实施“UX3.0”范式的未来工作。