Our recent research shows that the design philosophy of human factors research in the intelligence age is expanding from "user-centered design" to "user-centered design 2.0" and "human-centered AI", and the human-machine relationship presents a trans-era evolution from "human-machine interaction" to "human-machine teaming". These changes have raised new questions and challenges for human factors research, compelling us to re-examine the paradigm and agenda of human factors research that was traditionally based on non-intelligent technologies. In this context, this paper reviews the cross-generational expansion of the human factors research paradigm and summarizes the new conceptual models and frameworks we proposed to enrich the human factors research paradigm, including a human-agent teaming model, a human-agent joint cognitive ecosystem framework, and an intelligent sociotechnical systems framework. This paper further enhances these concepts and looks forward to the corresponding application of these concepts and future research agenda. This paper also looks forward to the future agenda of human factors research from three aspects: "human-AI interaction", "intelligent human-machine interface", and "human-machine teaming". It analyzes the role of human factors research paradigms on future research agendas. We believe that the research paradigms and the research agenda influence and promote each other. Human factors research in the intelligence age needs diversified and innovative research paradigms, thereby further promoting the development of human factors science.
翻译:我们近期研究表明,智能时代人因研究的设计理念正从"以用户为中心的设计"向"以用户为中心的设计2.0"和"以人为本的人工智能"扩展,人机关系呈现出从"人机交互"到"人机协作"的跨时代演变。这些变革为人因研究提出了新问题与新挑战,促使我们重新审视传统基于非智能技术的人因研究范式与议程。在此背景下,本文回顾了人因研究范式的跨代拓展,总结了为丰富人因研究范式提出的新概念模型与框架,包括人-智能体协作模型、人-智能体联合认知生态系统框架及智能社会技术系统框架。本文进一步深化这些概念,展望其对应应用与未来研究议程,并从"人-AI交互""智能人机界面"与"人机协作"三个方面展望人因研究的未来议程,分析人因研究范式对未来研究议程的作用。我们认为,研究范式与研究议程相互影响、相互促进。智能时代的人因研究需要多元化与创新性的研究范式,从而进一步推动人因科学的发展。