The adoption of modern technologies for use in healthcare has become an inevitable change. The emergence of artificial intelligence drives this digital disruption. Artificial intelligence has augmented machine capabilities to act like and interact with human beings. As the healthcare industry adopts technology in most areas, an area in healthcare that is touched by this change is clinical practice. New technologies are being designed to improve healthcare services. One aspect of these technologies is voice user interfaces. This paper reviews applications of voice user interfaces in clinical settings. Several information sources were consulted, and based on eligibility criteria, a search was conducted, and ten papers selected. This study presents findings from the last ten years (2009-2019). The results are categorized based on findings, also they contribute to the discussion and the research gaps identified for future study as regards context-aware voice user interfaces and the appearance of conversational agents from a given set of options.
翻译:现代技术在医疗保健领域的应用已成为不可避免的趋势。人工智能的兴起推动了这一数字化变革。人工智能增强了机器像人类一样行动并与人类交互的能力。随着医疗行业在大多数领域采用技术,临床实践成为受此变革影响的领域之一。目前,旨在改善医疗服务的新技术正在被设计开发,其中语音用户界面是重要方向。本文综述了语音用户界面在临床环境中的应用。通过查阅多个信息源,根据纳入标准进行检索,最终筛选出10篇论文。本研究呈现了过去十年(2009-2019年)的研究发现。研究结果基于发现内容进行分类,并对讨论内容及未来研究中关于上下文感知语音用户界面和特定选项集中会话智能体出现的相关空白领域进行了分析。