Context and motivation: Requirements engineering of complex IT systems needs to manage the many, and often vague and conflicting, organisational rules that exist in the context of a modern enterprise. At the same time, IT systems affect the organisation, essentially setting new rules on how the organisation should work. Question/problem: Gathering requirements for an IT system involves understanding the complex rules that govern an organisation. The research question is: How can the holistic properties of organisational rules be conceptualised? Principal ideas/results: This paper introduces the concept of organisational rule systems that may be used to describe complex organisational rules. The concept and its components are presented as a conceptual framework, which in turn is condensed into a conceptual framework diagram. The framework is grounded in a critical literature review. Contribution: The conceptual framework will, as a first step of a wider research agenda, help requirements engineers understand the influence of organisational rules.
翻译:背景与动机:复杂IT系统的需求工程需要管理现代企业环境中存在的众多、且常模糊且相互冲突的组织规则。同时,IT系统会影响组织,实质上为组织如何运作设定新规则。问题/挑战:为IT系统收集需求需要理解支配组织的复杂规则。研究问题是:如何概念化组织规则的整体属性?主要思想/结果:本文引入可用于描述复杂组织规则的组织规则系统的概念。该概念及其组成部分被呈现为一个概念框架,并进一步凝练为概念框架图。该框架基于批判性文献综述。贡献:作为更广泛研究议程的第一步,该概念框架将帮助需求工程师理解组织规则的影响。