LLM agents are increasingly expected to operate as general-purpose systems that resolve real-world user requests, yet their dynamic scaling behavior in realistic environments remains poorly understood. In this paper, we systematically investigate two principal test-time scaling axes of LLM agents: sequential scaling through extended interaction and parallel scaling through trajectory sampling. We first introduce a realistic benchmark that provides one unified framework for evaluating LLM agents across search, coding, reasoning, and tool-use domains, more faithfully reflecting the heterogeneity of real-world deployments. Evaluating ten leading LLM agents reveals substantial performance degradation when transitioning from domain-specific evaluations to this realistic setting. Building on this foundation, we progressively scale test-time compute along fine-grained increments to characterize the performance upper bound. We find that neither scaling axis can consistently yield meaningful gains from additional test-time compute in realistic environments, a phenomenon we attribute to two fundamental limitations: the scaling plateau that bottlenecks sequential scaling and the verification gap that undermines parallel scaling. Code is publicly available at https://github.com/cxcscmu/General-AgentBench.

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