Social media and user-generated content (UGC) have become increasingly important features of journalistic work in a number of different ways. However, the growth of misinformation means that news organisations have had devote more and more resources to determining its veracity and to publishing corrections if it is found to be misleading. In this work, we present the results of interviews with eight members of fact-checking teams from two organisations. Team members described their fact-checking processes and the challenges they currently face in completing a fact-check in a robust and timely way. The former reveals, inter alia, significant differences in fact-checking practices and the role played by collaboration between team members. We conclude with a discussion of the implications for the development and application of computational tools, including where computational tool support is currently lacking and the importance of being able to accommodate different fact-checking practices.

翻译：社交媒体与用户生成内容已在多个层面成为新闻工作日益重要的特征。然而，虚假信息的增长迫使新闻机构投入更多资源来核实信息真伪，并在发现误导性内容时发布更正。本研究通过对两家机构的八名事实核查团队成员进行访谈，呈现了相关成果。团队成员描述了其事实核查流程，以及在高效稳健完成核查任务方面当前面临的挑战。前者揭示了事实核查实践中存在的显著差异，以及团队成员间协作所起的关键作用。最后，我们围绕计算工具开发与应用的启示展开讨论，包括当前计算工具支持的缺失领域，以及适应不同事实核查实践能力的重要性。