This paper presents a retrospective overview of a decade of research in our department towards self-organizing personal knowledge assistants in evolving corporate memories. Our research is typically inspired by real-world problems and often conducted in interdisciplinary collaborations with research and industry partners. We summarize past experiments and results comprising topics like various ways of knowledge graph construction in corporate and personal settings, Managed Forgetting and (Self-organizing) Context Spaces as a novel approach to Personal Information Management (PIM) and knowledge work support. Past results are complemented by an overview of related work and some of our latest findings not published so far. Last, we give an overview of our related industry use cases including a detailed look into CoMem, a Corporate Memory based on our presented research already in productive use and providing challenges for further research. Many contributions are only first steps in new directions with still a lot of untapped potential, especially with regard to further increasing the automation in PIM and knowledge work support.
翻译:本文回顾了我们团队过去十年在演化型企业记忆中构建自组织个人知识助手的研究历程。研究通常源于现实问题,并通过与学术界及产业界的跨学科合作开展。我们总结了过往实验与成果,涵盖企业及个人场景下的多种知识图谱构建方法、受控遗忘机制以及作为个人信息管理与知识工作支持新范式的(自组织)上下文空间。除已有成果外,本文还综述了相关研究并首次披露部分最新发现。最后,我们概述了相关工业应用案例,重点介绍了CoMem——一个基于上述研究成果、已投入生产并持续提出新研究挑战的企业记忆系统。多数贡献仅开辟了新方向的初步探索,尤其在进一步提升个人信息管理与知识工作支持的自动化方面,仍有大量待挖掘的潜力。