In digital knowledge work, flow promises not just productivity; it offers a pathway to well-being. Yet despite decades of flow research in HCI, we know little about how to design digital interventions that support it. In this work, we foreground lived interventions - everyday practices workers already use to foster flow - to uncover overlooked opportunities and chart new directions for digital intervention design. Specifically, we report findings from two studies: (1) a reflexive thematic analysis of open-ended survey responses (n = 160), surfacing 38 lived interventions across four categories: environment, organization, task shaping, and personal readiness; and (2) a quantitative online survey (n = 121) that validates this repertoire, identifies which interventions are broadly endorsed versus polarizing, and elicits visions of technological support. We contribute empirical insights into how digital workers cultivate flow, situate these lived interventions within existing literature, and derive design opportunities for future digital flow interventions.
翻译:在数字化知识工作中,心流不仅承诺提升生产力,更为实现幸福感提供路径。然而尽管人机交互领域对心流已进行数十年研究,我们对于如何设计支持心流的数字干预措施仍知之甚少。本研究通过聚焦生活实践干预——即工作者已在日常中用于培育心流的既有实践——来揭示被忽视的机遇,并为数字干预设计指明新方向。具体而言,我们报告了两项研究的发现:(1) 对开放式调查答复(n = 160)进行反思性主题分析,归纳出涵盖环境调控、组织策略、任务重塑和个人准备四大类别的38种生活实践干预;(2) 通过定量在线调查(n = 121)验证该实践体系,识别出广受认可与存在分歧的干预措施,并收集对技术支持的愿景。本研究贡献了关于数字工作者如何培养心流的实证发现,将这些生活实践干预置于现有学术脉络中定位,并为未来数字心流干预提出设计机遇。