In this paper we will provide a quantitative analysis of a simple model of the Federal Disaster Assistance policy from the viewpoint of three different stakeholders. This quantitative methodology is new and has applications to other areas such as business and healthcare processes. The stakeholders are interested in process transparency but each has a different opinion on precisely what constitutes transparency. We will also consider three modifications to the Federal Disaster Assistance policy and analyse, from a stakeholder viewpoint, how stakeholder satisfaction changes from process to process. This analysis is used to rank the favourability of four policies with respect to all collective stakeholder preferences.
翻译:本文从三个不同利益相关者的视角,对联邦灾难援助政策的一个简单模型进行了定量分析。这种定量方法具有创新性,并可应用于商业和医疗流程等其他领域。利益相关者关注流程透明度,但各利益相关者对透明度的具体构成持有不同看法。我们还将考虑对联邦灾难援助政策的三项修改,并从利益相关者的角度分析,流程变更如何改变各利益相关者的满意度。该分析用于根据所有利益相关者的集体偏好,对四项政策的优劣进行排序。