Business Process Management and Operations Research are two research fields that both aim to enhance value creation in organizations. While Business Process Management has historically emphasized on providing precise models, Operations Research has focused on constructing tractable models and their solutions. This systematic literature review identifies and analyzes work that uses combined concepts from both disciplines. In particular, it analyzes how business process models have been conceptualized as mathematical models and which optimization techniques have been applied to these models. Results indicate a strong focus on resource allocation and scheduling problems. Current approaches often lack support of the stochastic nature of many problems, and do only sparsely use information from process models or from event logs, such as resource-related information or information from the data perspective.

翻译：业务流程管理与运筹学是两个旨在提升组织价值创造的研究领域。业务流程管理历来强调提供精确的模型，而运筹学则侧重于构建可处理的模型及其求解方法。本系统性文献综述识别并分析了结合这两个学科概念的研究工作，特别探讨了业务流程模型如何被概念化为数学模型，以及哪些优化技术被应用于这些模型。研究结果表明，现有工作主要聚焦于资源分配与调度问题。当前方法往往缺乏对多数问题随机性的支持，且仅有限地利用流程模型或事件日志中的信息（如资源相关信息或数据视角的信息）。