This article summarizes the literature on trust of digital technologies from a human-centric perspective. We summarize literature on trust in face-to-face interactions from other fields, followed by a discussion of organizational trust, technology-mediated trust, trust of software products, trust of AI, and blockchain. This report was created for the Science for Technological Innovation Veracity Spearhead supported by New Zealand's National Science Challenges.
翻译:本文从以人为中心的视角总结了数字技术信任领域的文献。我们首先归纳了其他领域关于面对面互动信任的研究成果,随后探讨了组织信任、技术中介信任、软件产品信任、人工智能信任及区块链信任。本报告系为新西兰国家科学挑战资助的“技术创新科学真实性先锋”项目撰写。