Technology development practices in industry are often primarily focused on business results, which risks creating unbalanced power relations between corporate interests and the needs or concerns of people who are affected by technology implementation and use. These practices, and their associated cultural norms, may result in uses of technology that have direct, indirect, short-term, and even long-term negative effects on groups of people and/or the environment. This paper contributes a formative framework -- the Responsible and Inclusive Technology Framework -- that orients critical reflection around the social contexts of technology creation and use; the power dynamics between self, business, and societal stakeholders; the impacts of technology on various communities across past, present, and future dimensions; and the practical decisions that imbue technological artifacts with cultural values. We expect that the implementation of the Responsible and Inclusive Technology framework, especially in business-to-business industry settings, will serve as a catalyst for more intentional and socially-grounded practices, thus bridging the responsibility and principles-to-practice gap.
翻译:产业界的技术开发实践通常以商业成果为首要目标,这可能导致企业利益与技术实施及使用受影响人群的需求或关切之间形成不平衡的权力关系。这些实践及其相关文化规范,可能使技术应用对人群和/或环境产生直接、间接、短期甚至长期的负面影响。本文提出一个形成性框架——负责任与包容性技术框架——该框架引导围绕以下维度的批判性反思:技术创造与使用的社会情境;自我、商业与社会利益相关方之间的权力动态;技术对过去、现在和未来不同社群的影响;以及赋予技术制品文化价值的实践决策。我们预期该框架的实施,尤其是在企业对企业行业场景中,将催化更具目的性和社会根基的实践,从而弥合责任原则与实践应用之间的鸿沟。