In an ever-changing world, even software that fulfils its requirements may have un-envisioned aftereffects with significant impacts. We explored how such impacts can be better understood at the pre-design phase in support of organisational preparedness. We considered three real-world case studies and engaged with literature from several disciplines to develop a conceptual framework. Across three workshops with industry practitioners and academics creative strategies from speculative design practices were used to prompt engagement with the framework. We found participant groups navigated the model with either a convergent or divergent intent. The academics, operating in an exploratory mode, came to a broad understanding of a class of technologies through its impacts. Operating in an anticipatory mode the industry practitioners came to a specific understanding of a technology's potential in their workplace. The study demonstrated potential for the conceptual framework to be used as a tool with implications for research and practice.

翻译：在不断变化的世界中，即便是满足需求的软件也可能产生未预见的、具有重大影响的后续效应。我们探索了如何在预设计阶段更好地理解此类效应，以支持组织层面的准备工作。通过分析三个真实案例并借鉴多学科文献，我们构建了一个概念框架。在与行业实践者和学者举办的三场研讨会中，我们运用推测性设计实践中的创意策略来激发对该框架的参与。研究发现，参与者群体以趋同或发散两种意图来导航该模型。学者以探索性模式运作，通过技术的潜在影响形成了对某类技术的广泛理解；而行业实践者以预判性模式运作，则形成了对某项技术在其工作场所中潜力的具体认知。本研究证明了该概念框架作为工具的潜力，对研究和实践均具有启示意义。