Clients often partner with AI experts to develop AI applications tailored to their needs. In these partnerships, careful planning and clear communication are critical, as inaccurate or incomplete specifications can result in misaligned model characteristics, expensive reworks, and potential friction between collaborators. Unfortunately, given the complexity of requirements ranging from functionality, data, and governance, effective guidelines for collaborative specification of requirements in client-AI expert collaborations are missing. In this work, we introduce AINeedsPlanner, a workbook that AI experts and clients can use to facilitate effective interchange and clear specifications. The workbook is based on (1) an interview of 10 completed AI application project teams, which identifies and characterizes steps in AI application planning and (2) a study with 12 AI experts, which defines a taxonomy of AI experts' information needs and dimensions that affect the information needs. Finally, we demonstrate the workbook's utility with two case studies in real-world settings.
翻译:客户常与AI专家合作开发满足其需求的AI应用。在此类合作中,周密的规划与清晰的沟通至关重要,因为不准确或不完整的规范可能导致模型特性偏差、代价高昂的返工以及合作方之间的潜在摩擦。遗憾的是,由于涉及功能、数据及治理等复杂需求,当前缺乏指导客户-AI专家协作中需求共同规范制定的有效准则。本研究提出AINeedsPlanner工作手册,AI专家与客户可借助该手册促进高效信息交换与明确规范制定。该手册基于:(1)对10个已完成AI应用项目团队的访谈,识别并刻画AI应用规划的步骤;(2)对12位AI专家的研究,定义AI专家信息需求分类体系及影响信息需求的维度。最后,通过两个真实场景案例研究验证了该手册的实用性。