Social media platforms aspire to create online experiences where users can participate safely and equitably. However, women around the world experience widespread online harassment, including insults, stalking, aggression, threats, and non-consensual sharing of sexual photos. This article describes women's perceptions of harm associated with online harassment and preferred platform responses to that harm. We conducted a survey in 14 geographic regions around the world (N = 3,993), focusing on regions whose perspectives have been insufficiently elevated in social media governance decisions (e.g. Mongolia, Cameroon). {Results show} that, on average, women perceive greater harm associated with online harassment than men, especially for non-consensual image sharing. Women also prefer most platform responses compared to men, especially removing content and banning users; however, women are less favorable towards payment as a response. Addressing global gender-based violence online requires understanding how women experience online harms and how they wish for it to be addressed. This is especially important given that the people who build and govern technology are not typically those who are most likely to experience online harms.
翻译:社交媒体平台致力于创造用户能够安全、平等参与的网络体验。然而,全球女性普遍遭受网络骚扰,包括侮辱、跟踪、攻击、威胁以及未经同意分享性照片。本文描述了女性对网络骚扰相关伤害的认知,以及她们偏好的平台对此类伤害的应对措施。我们在全球14个地理区域(N=3,993)开展了一项调查,重点关注那些在社交媒体治理决策中观点未得到充分重视的地区(如蒙古、喀麦隆)。结果显示,平均而言,女性认为网络骚扰造成的伤害比男性更大,尤其在未经同意分享图片方面。与男性相比,女性也更倾向于平台采取多种应对措施,尤其是删除内容和封禁用户;不过,女性对付款作为应对措施的接受度较低。要解决全球范围内的网络性别暴力问题,必须理解女性如何经历网络伤害以及她们希望如何应对这些伤害。这一点尤为重要,因为构建和治理技术的人群通常并非最易遭受网络伤害的群体。