To foster effective human-agent interactions, designers need to identify characteristics that could affect how agents are perceived and accepted, and to what extent they could impact rapport-building. Aiming to explore the role of user-agent synchrony, we assessed 388 participants to determine whether they could perceive personality traits from four artificial voices we selected and adapted from human samples, considering gender (male or female) and personality (introvert or extrovert) as grouping factors. Our findings suggest that participants were able to significantly differentiate female agents by personality, while male agents were not consistently distinguished. We also observed evidence of personality synchrony, where participants tended to perceive the first agent as more similar to their own personality, with this effect driven mainly by male participants, especially toward male agents. This paper contributes findings and insights to consider the interplay of user-agent personality and gender synchrony in the design of human-agent interactions.
翻译:为促进有效的人机交互,设计者需要识别可能影响智能体感知度与接受度的特征,并评估这些特征对建立融洽关系的潜在影响。为探究用户与智能体同步性的作用,本研究通过对388名参与者进行评估,考察其能否从我们根据人类样本选取并调整的四类人工语音中感知个性特质。研究将性别(男性/女性)与性格(内向/外向)作为分组因素。结果表明:参与者能显著区分女性智能体的性格特征,而对男性智能体的区分则缺乏一致性。我们还观察到性格同步性证据——参与者倾向于认为首个接触的智能体与自身性格更相似,该效应主要由男性参与者驱动,且尤其针对男性智能体。本文的研究发现为在人机交互设计中综合考虑用户-智能体性格与性别同步性的相互作用提供了见解。