Generative AI applications present unique design challenges. As generative AI technologies are increasingly being incorporated into mainstream applications, there is an urgent need for guidance on how to design user experiences that foster effective and safe use. We present six principles for the design of generative AI applications that address unique characteristics of generative AI UX and offer new interpretations and extensions of known issues in the design of AI applications. Each principle is coupled with a set of design strategies for implementing that principle via UX capabilities or through the design process. The principles and strategies were developed through an iterative process involving literature review, feedback from design practitioners, validation against real-world generative AI applications, and incorporation into the design process of two generative AI applications. We anticipate the principles to usefully inform the design of generative AI applications by driving actionable design recommendations.

翻译：生成式人工智能应用带来了独特的设计挑战。随着生成式AI技术日益融入主流应用，亟需针对如何设计既能促进有效使用又能保障安全的用户体验提供指导。我们提出了六项生成式AI应用的设计原则，这些原则针对生成式AI用户界面的独特特征，对AI应用设计中已知问题提供了新的诠释与扩展。每项原则都配有一组设计策略，旨在通过用户界面功能或设计流程实现该原则。这些原则与策略是通过迭代流程开发的，该流程涉及文献综述、设计从业者反馈、针对真实生成式AI应用的验证，以及将其融入两个生成式AI应用的设计过程。我们预期这些原则能够通过推动可操作的设计建议，有效指导生成式AI应用的设计。